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Neato Robotics

Contact Customer Care

Due to COVID-19 phone support is temporarily unavailable!

If you need assistance, please consider using our live chat or email support options.

Note: Our response may be delayed.
USA Monday-Friday 9am - 5pm CT.

Contact Information by Country

Australia
M-F 9am-5pm CT
Austria
+43-122-97431
9:00am – 5:00pm Monday-Friday
Canada
Toll Free: +1-877-296-3286
Toll: +1-720-785-5047

China
+86 400 120 3547 / 上午9:00 -下午6:00 周一至周五

Holiday Hours:
Our Customer Care Center will be closed on Christmas Day and New Year’s Day.
Czech Republic
Please use chat or webform above.
Denmark
Due to COVID-19 phone support is temporarily unavailable!
Note: Our live chat and email support options are available in ENGLISH ONLY.

9:00am – 5:00pm Monday-Friday
Estonia
Please use chat or webform above.
Finland
Due to COVID-19 phone support is temporarily unavailable!
Note: Our live chat and email support options are available in ENGLISH ONLY.

9:00am – 5:00pm Monday-Friday
France
+33-97-518-0294
9:00am – 5:00pm Monday-Friday
Germany
+49-32-221092421
9:00am – 5:00pm Monday-Friday
Iceland
800-7670
9:00am – 5:00pm Monday-Friday
Icelandic local time
Ireland
+35-376-680-5619
8:00am – 5:00pm Monday-Friday
Italy
+390294755004
9:00am – 5:00pm Monday-Friday
Japan
電話:0800-222-0558(無料)
Fax: 03-6890-8567
9:00am – 5:00pm Monday-Friday
Latvia
Please use chat or webform above.
Netherlands
+31-85-888-4740
9:00am – 5:00pm Monday-Friday
New Zealand
M-F 9am-5pm CT
Norway
Due to COVID-19 phone support is temporarily unavailable!
Note: Our live chat and email support options are available in ENGLISH ONLY.

9:00am – 5:00pm Monday-Friday
Poland
Please use chat or webform above.
Slovakia
Please use chat or webform above.
Spain
+34 518 888 629
9:00am – 5:00pm Monday-Friday
Sweden
+46-8-4468-3573
9:00am – 5:00pm Monday-Friday
Switzerland
+41-435083146
9:00am – 5:00pm Monday-Friday
United Kingdom
+44-20-3318-2995
USA
M-F 9am-5pm CT

Authorized International Support Partners

Argentina
(+54)(11) 4707-3200
Aguas
China
400 120 3547
 
Indonesia
+62-21-6631753
Unimarch
Israel
+072-2210300
Effective Robotics
Lithuania
8-37 310959
UAB MECRO TECHNIKONAS
Malaysia & Thailand
+603-7728-8166
Corvan Technology
Philippines
+632-6348587
Focus Global Inc.
Russia
7-499-909-45-94
CleverClean
Singapore
+65-6363-6566
Astell Asia Group
Taiwan
+886-2-2995-9258
Quoview Technology Inc.
Vietnam
(+84) 938336633
Vietnam Robotics.,Ltd.

Have a Question?

If you want to know more about your Neato, feel free to contact us. We are ready to answer any questions you might have about your Neato and how it works.

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Headquarters

50 Rio Robles
San Jose, California, 95134
+1 (510) 795-1351