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Setup / Getting Started
What are the system requirements for using Connected-Series Robots with the Neato app?
This information is related to:
Botvac D3 Connected
Botvac D4 Connected
Botvac D5 Connected
Botvac D6 Connected
Botvac D7 Connected
An Internet connection is required to run the robot in connected mode.
An Internet connection is required to use the Neato app.
Basic high internet connection speeds.
Router / Extenders
Neato Botvac Connected-Series robots work with 2.4GHz networks
Neato Botvac D7 Connected robots are also compatible with 5GHz Wi-Fi networks.
iOS 10.2 or newer
Apple iPhone 5 and newer
Apple iPad4 and newer
Apple iPod Touch 6th gen
Apple iPad Minis and newer
Neato app is not optimized for tablets
Android 4.1 and newer
screens (at least 960dp x 720dp)
screens (at least 640dp x 480dp)
screens (at least 470dp x 320dp)
screens at or lower than (426dp x 320dp) or lower
WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.
WEP EAP (Enterprise Authentication Protocol) are not supported
For 2.4 GHz networks (Botvac D3 - D7 Connected)
For 5 GHz networks
Botvac D7 Connected
Zone Cleaning FAQ
Step by Step Instructions for Connecting your Robot to Wi-Fi
What If My Neato App Says My Robot Is Offline?
What battery works with my robot?
Using your Neato Connected Series robot with an Apple watch
Using Your Neato Connected Series Robot With Google Home And Assistant
Using Your Neato Connected Series Robot With IFTTT
Using Your Neato Connected Series Robot with Samsung SmartThings
What if my Neato app says my robot is OFFLINE but my robot shows that it is connected on the Botvac Connected LCD screen?
Connecting Botvac D3/D5 Connected to the Neato app (for iOS)
What Charge Base can I use with my Connected Series Robot?
How do I clean the Neato brush?
Multiple Floor Plans with No-Go Lines and Quick Boost
Have a question?
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